Terms and Conditions for Participation
Courses, Webinars, and Seminars
Valid as of December 2024
The International Health Research Institute is a provider of training in Malta, catering to both individuals and organizations. Our tailored training programs are designed to enhance expertise and drive professional and organizational growth. Investment in education and skills development, combined with employee commitment, supports economic success, competitive advantage, and global relevance.
Our courses are accessible globally through various formats: (i) instructor-led sessions, (ii) virtual online sessions via, ihri.eu or a related family of informational, educational, and/or e-commerce website domains (the “Sites”), and (iii) fully digital e-learning modules via the Sites. By enrolling in any standard IHRI course, whether in-person or online, you agree to the following terms and conditions (“Terms & Conditions”).
Your use of the Sites constitutes your agreement to these Terms. If you breach the Terms, IHRI reserves the right to pursue all remedies allowed under law and equity, in addition to but not limited to revoking your right to use the Sites.
1. Course Registration
1.1 Standard Courses
Registration for in-person and online courses can be completed through the booking forms on the IHRI website. Submission of a booking form constitutes an offer to enrol in the selected course. Upon submission, you will receive an email confirmation within 24 hours summarizing your selection. IHRI accepts your offer by adding your booking to its system and sending you a confirmation email, including details for commencing the course.
1.2 Customized Training
Tailored training can be arranged via IHRI’s Professional Services under a Statement of Work agreement governed by the IHRI Customer Agreement.
2. Payment
2.1 Payment Methods
Course fees can be paid online via the Revolut Business secure payment gateway or through bank transfer. Full payment must be received before course commencement. Accepted payment methods include major credit and debit cards and Revolut Pay, Apple Pay, Google Pay. A receipt will be sent to you electronically upon successful payment. IHRI is not liable for any void applications resulting from inaccurate payment details or unauthorized transactions.
2.2 Sales Tax
Applicable taxes, such as VAT, will be charged based on the product and customer location.
2.3 Training Credits
Training credits, valid for 12 months, can be purchased in advance and redeemed for courses within the validity period. Unused credits will not be refunded or extended beyond the expiration date.
3. Participant Responsibilities
You are responsible for ensuring that login credentials for the Sites are not shared with others. Participants must adhere to any health, safety, and security protocols during in-person sessions. IHRI reserves the right to remove participants for inappropriate behaviour without refunding fees or costs.
3.2 User Account(s)
If you use any of the Sites, you are responsible for maintaining the confidentiality of your User Account. You are also responsible for restricting access to your User Account and for all activities that occur using it. You will not assign or otherwise transfer your User Account to any other person or entity.
3.3 Use of Site by Minors
By using any of the Sites, you affirm that you are at least 18 years of age (or a legally emancipated minor) and are fully able and competent to enter into these Terms.
3.4 Use of Communication Services
The Sites may contain Communication Services (forums, chat areas, etc.). You agree to use these services solely to post, send, and receive messages and material that are proper and related to the particular service. Prohibited actions include, but are not limited to: defamation, harassment, uploading infringing or harmful files, advertising, or violating any applicable laws.
IHRI has no obligation to monitor these services but reserves the right to review, remove, and disclose materials or terminate access at its sole discretion.
3.5 Material Provided to the Sites
IHRI does not claim ownership of the materials you provide to the Sites (“Submissions”). However, by providing your Submission, you grant IHRI a fully paid-up, irrevocable, worldwide, non-exclusive license to use your Submissions. You agree not to enter individually identifiable health information into the Sites.
4. Limitation of Liability
IHRI does not accept responsibility for anyone acting as a result of information in, or views expressed on, its training courses. Participants should take professional advice when dealing with specific situations. To the maximum extent permitted by law, IHRI shall not be liable for any indirect, special, incidental, or consequential damages. IHRI’s aggregate liability shall not exceed the amount actually paid by you for the training giving rise to a claim.
5. Warranties and Disclaimers
IHRI ensures that all training services are delivered diligently and professionally. IHRI shall be entitled at any time to substitute any trainer with any other person who it deems suitably qualified. IHRI does not warrant that online content will always be available, uninterrupted, or error-free.
6. Indemnity
Both Parties agree to defend, indemnify, and hold harmless the other Party from and against any demands, damages or liabilities arising from a third-party claim that the indemnifying Party caused bodily injury or damaged real or tangible personal property.
7. Intellectual Property
All Training Material is owned by IHRI. You are granted a non-exclusive, non-transferable, revocable licence to use the Training Material for personal purposes. No Training Material may be copied, reproduced, or distributed without IHRI’s prior permission. The Sites may contain links to third-party sites, which are not under the control of IHRI.
8. Cancellation and Transfer
8.1 Customer Cancellation
In-person Training: Refunds for cancellations made at least two days before the course start date will be 50% of the course fee. No refunds will be issued for cancellations made less than one day before the course. Substitutions are allowed if notified 48 hours prior.
E-Learning: Fees for e-learning courses are non-refundable. Transfers are available under specific conditions.
8.2 IHRI Cancellation
IHRI reserves the right to cancel courses due to low enrolment or force majeure events, offering either a full refund or a credit for future courses. IHRI will not be responsible for non-refundable travel or accommodation costs.
9. Confidentiality
Each party agrees to use reasonable efforts to prevent the disclosure of any Confidential Information of the other party. This obligation shall not apply to information that is already public knowledge, rightfully in possession prior to receipt, or independently developed.
10. Dispute Resolution
In the event of any controversy, the parties shall first attempt to negotiate a satisfactory solution. If a settlement is not reached within 60 days, any unresolved claim shall proceed to binding arbitration in Malta, under the Rules of Arbitration of the Malta Arbitration Centre.
11. Contact
Please contact IHRI for any other queries or questions by emailing: info@IHRI.eu
12. Privacy Policy
All information provided by you will be treated in accordance with IHRI’s Privacy Policy, which is incorporated by reference herein. Please review our Privacy Policy for more details.
13. Force Majeure
Neither party shall be liable for any delay or failure to perform any obligation due to unforeseen events beyond their reasonable control, such as a strike, war, natural disaster, or failure of power or telecommunication networks.
14. Entire Agreement and Severability
This Agreement is the entire agreement between you and IHRI relating to the training. If any provision is held to be void or unenforceable, the other provisions shall continue in full force and effect.